SERŠEN TRANSPORT d.o.o., Vesca 10a, 1217 Vodice (the "Controller"), respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Slovenian legislation.
01Data controller
SERŠEN TRANSPORT d.o.o.
Vesca 10a, 1217 Vodice, Slovenia
E-mail: info@sersentransport.si
Phone: +386 (0)1 8332 370
02What data we collect
Through the contact form on our website, we collect the following personal data that you provide yourself:
- your name or company name,
- e-mail address,
- telephone number,
- shipment details (pick-up and delivery location, weight, dimensions),
- the content of your message.
We may also automatically collect technical data (e.g. browser type, IP address) via cookies, where these are enabled.
03Purpose of processing
We process your data solely for:
- preparing a quote and responding to your inquiry,
- communication regarding our services,
- fulfilling contractual and legal obligations.
We do not use your data to send marketing messages without your explicit consent.
04Legal basis
We process your data on the basis of your consent (form submission) or in order to take steps prior to entering into a contract at your request (Article 6(1)(a) and 6(1)(b) GDPR).
05Data retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or in accordance with statutory retention periods. Once the retention period expires, we permanently delete or anonymise the data.
06Disclosure to third parties
We do not sell your personal data and do not disclose it to third parties, except where this is necessary to deliver the service (e.g. to transport subcontractors) or where required by law. All contractual processors are bound to protect your data.
07Cookies
Our website may use cookies to provide a better user experience and for anonymous visit statistics. You can disable cookies at any time in your browser settings.
08Your rights
Under the GDPR, you have the right to:
- access your personal data,
- rectify inaccurate data,
- erase your data ("the right to be forgotten"),
- restrict processing,
- data portability,
- object to processing,
- withdraw your consent at any time.
To exercise your rights, contact us at info@sersentransport.si. You also have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (www.ip-rs.si).
09Changes to this Privacy Policy
We reserve the right to update this Privacy Policy. Any change will be published on this page along with the date of the last update.
10Contact
For any questions regarding the protection of personal data, please write to us at info@sersentransport.si.